The crisis of Covid-19 has forced businesses to adapt – and fast, with the pace of digital transformation accelerating

With more people carrying out their everyday tasks digitally, the importance of leadership, vision and culture is critical to create a responsive and innovative mindset that reacts to changes in customer demand.

‘This crisis is going to be with us for a period of time and is only going to accelerate the pace of digital transition’ says Mike England, Chief Operating Officer at RS Components, in a recent Podcast with Neil Hughes on Tech Talks Daily. With changes in customer buying behaviour, this has made businesses look hard at their digital transformation agendas.

“Digital is taking centre stage and is changing the way people are thinking, buying and communicating”Mike England, Chief Operating Officer, RS Components

‘Speeding up and challenging conventional thinking’ says England, has been crucial to accelerating changes in the RS business more than ever before, all made possible with a culture where people are inspired and feel empowered to lean into challenges in a positive way.

Keeping the lights on and people fed are some of the outcomes of how a successful Maintenance, Repair & Operations (MRO) strategy supports business and the country. In a wide-ranging discussion, the importance of digital, the impact Covid 19 has had on business, advice for leaders, future opportunities and more are discussed. Listen to the Podcast here