Multi-Channel

RS has evolved its delivery service to provide customers with the choice of how and when they receive purchases, while also helping to reduce their procurement costs

When it comes to MRO purchases, you need to know that your organisation can interact with key suppliers in a way that suits both your employees and your business. Here, we look at six ways in which RS provides a true multi-channel offer for customers to ensure they can get what they need, when they need it

With more than 800,000 customer interactions a year, the award-winning RS Customer Services team is on hand to provide help and support when customers need it most

RS is well known for its respected online service, but it is also investing in its local branches to give customers a personal service